Terms and Conditions

Terms and Conditions

Effective Date: January 1st 2025

By accessing or making a purchase on hatsy.com ("the Website"), you ("the Customer") agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of the Website and your transactions with Hatsy ("we," "our," or "us"). Please read them carefully before placing an order. If you do not agree with these Terms, please refrain from using the Website.

The Website is intended for commercial use as a business-to-consumer platform for purchasing children’s clothing. You agree to use the Website only for lawful purposes and in compliance with applicable laws and regulations. Any unauthorized use of the Website or its content is strictly prohibited. By placing an order on the Website, you represent that you are at least 18 years old or have the legal authority to enter into binding agreements, that all information you provide is accurate, complete, and current, and that you have the legal right to use the payment method provided. We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or unauthorized activity.

All prices displayed on the Website are in U.S. dollars and are subject to change without notice. We make every effort to ensure the accuracy of pricing and product availability but cannot guarantee that errors will not occur. In the event of a pricing or availability error, we reserve the right to cancel or adjust orders accordingly. We aim to provide quick and reliable shipping, although shipping times are estimates and may vary due to unforeseen circumstances. Once your order is shipped, risk of loss transfers to you. Please review our Shipping Policy for more details. We offer free and easy returns. To initiate a return, please contact our customer service team. Refunds will be processed according to our Return Policy, which is incorporated into these Terms by reference.

All content on the Website, including text, images, graphics, and logos, is the property of Hatsy or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content is prohibited. To the maximum extent permitted by California and U.S. law, Hatsy is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or any purchase. Our total liability is limited to the amount you paid for the product in question. You agree to indemnify and hold Hatsy harmless from any claims, damages, or expenses arising from your breach of these Terms or your misuse of the Website.

These Terms are governed by the laws of the State of California and the United States, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in California. We reserve the right to modify these Terms at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Website constitutes acceptance of the updated Terms.

For questions or concerns regarding these Terms, please contact us at Hatsy Customer Support via email at support@hatsy.com. By completing a purchase on Hatsy.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for shopping with us!