Simple. Transparent. Fair.
30-day returns. Free US shipping on orders over $75. No fine print.
Not happy? Return it within 30 days of delivery for a full refund or exchange. No questions asked.
Free standard shipping on all US orders over $75. Orders under $75 ship at a flat rate.
We ship internationally. Rates are calculated at checkout based on your location.
Shipping
Orders are processed within 1-2 business days. You will receive a tracking number by email once your order ships.
Returns & Exchanges
We offer a 30-day return and exchange window from the date of delivery. If you are not completely satisfied with your Hatsy, we will make it right.
Items must be unworn and returned in their original condition. To start a return or exchange, email us at support@hatsy.com with your order number and we will send you a prepaid return label.
Email support@hatsy.com with your order number and reason for return.
We will send a prepaid return shipping label within 1 business day.
Once we receive your return, your refund is processed within 3-5 business days or your exchange ships immediately.
Questions about your order? support@hatsy.com →