Get in touch

We would love to hear from you.

Questions about your order, the silk, the hat, or anything else. We read every message and respond within one business day.

We respond to all messages within one business day. For urgent order issues, include your order number above.

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Email us directly

For anything order-related or if you prefer email.

support@hatsy.com
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Returns & exchanges

30 days from delivery. Unworn items only. We will send a prepaid label.

Shipping & Returns policy →
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Response time

We respond to every message within one business day, Monday through Friday. Weekend messages are answered the following Monday.