Got questions
Everything you need to know.
About the silk, the hat, the shipping, and everything in between.
The Silk
What kind of silk do you use?
Grade 6A Mulberry Silk -- the highest classification available. Not satin, not a blend. 100% real silk.
How much silk is in each hat?
Six silk components: full crown lining, sweatband, strap lining, side panels, brim underside, hand-stitched seams.
Is it real silk or synthetic?
Real silk. Always. Synthetics do not have the friction reduction or breathability of genuine silk.
Hair & Skin
Does wearing a hat damage your hair?
Yes, when the lining is cotton or synthetic. Silk eliminates this friction entirely.
Will silk help with acne?
88% of Hatsy wearers reported clearer skin after 30 days of daily wear.
How is Hatsy different?
The inside. Every surface your hair and skin touch is Grade 6A silk, hand-stitched.
The Product
Who is Dr. Dorfman?
MD Northwestern, MSc Oxford, UCLA Plastic Surgery. Co-founder and partner of Hatsy.
What styles are available?
Dad hats, baseball caps, and trucker hats. New styles added regularly.
What is your return policy?
30-day returns, no questions asked. Email support@hatsy.com to start a return.
Orders & Returns
How long does shipping take?
US orders ship in 3-5 business days. Free on orders over $75.
Do you ship internationally?
Yes. International shipping rates are calculated at checkout.
How do I care for my Hatsy?
Spot clean only. Do not machine wash. The silk lining is delicate.
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